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Levels of Service

A Tailored Service

Outlined below are the basic elements of our Service. However, we maintain a flexible attitude, and are generally able to adapt our service to meet our client’s individual circumstances and needs, for example by providing a Let Only service, or occasionally by taking on additional tasks and duties.

Full Management

This service is suitable for those Landlords who are not residing locally, or would rather not deal with the tenants directly, preferring all aspects to be handled by an Agent.
  1. Visiting you at your property, and providing a Rental Valuation and any other advice that you may require about letting your property.[this visit is free of charge].
  2. Advising you of compliance with the various Safety Regulations.
  3. Locating suitable tenants. Your property will be advertised on our website www.newpagehomes.co.uk and www.rightmove.co.uk , if required a ‘To Let’ board will be put on the property. It will be on show in our office window and listed on our Lettings List and advertised in the local paper.
  4. Accompanying prospective tenants on viewings at the property.
  5. Obtaining and evaluating references and credit checks.
  6. Preparing a suitable Tenancy Agreement and arranging signature by the tenant.
  7. Collecting a Deposit Bond which will be protected by Tenancy Deposit Solutions.
  8. Preparing an Inventory and schedule of condition [if required].
  9. Checking the tenant into the property and agreeing on the Inventory.
  10. Supervising the transfer of Gas, Electricity, Water and Council Tax accounts into the tenant’s name.
  11. Receiving rental payments monthly in advance, and paying you promptly by BACS, together with a detailed statement from our computerised management systems.
  12. Inspecting the property periodically, and reporting any problems to you.
  13. Arranging any necessary repairs or maintenance, first liaising with you in the case of larger works.
  14. Keeping in touch with the tenant on a routine basis, and arranging renewals of the Agreement as necessary.
  15. Checking tenants out as required, re-letting and continuing the process with the minimum of vacant periods to ensure that you receive the optimum return from your property.
  16. Holding master keys to all properties.

Let Only

Our Let Only Service includes points 1 to 10 inclusive as above. Following this, the first month’s rent and a Deposit Bond will be collected. This will be credited to the landlord less our agreed fee. Managing the tenancy, including the maintenance and rent collection, will then be the responsibility of the Landlord. Note: we would hold the bond until the tenant vacates in a government approved scheme.

Sale

This includes the following. Home visit to create the brochure, upgrades are available, see below and left. During the visit our representative will take photos and write a full detailed description with room measurements. You will get 365 days of anytime marketing, this includes unlimited enquiries, SMS notifications, negotiations, memorandum of sale, price changes and support, this is a 7 days a week estate agency service.